DIGITAL GOVERNMENT

Moving to a digital government model transforms how local governments serve their communities.

But, the challenges are still significant when it comes to modernizing local government communications.

24%

OF STATE AND LOCAL
GOVERNMENT LEADERS

believe their organization has the budget it needs to sufficiently invest in IT modernization.1

57%

OF STATE AND LOCAL
GOVERNMENT LEADERS

feel their organizations encounter more red tape for getting funding than in the past.1

76%

OF STATE AND LOCAL
GOVERNMENT LEADERS

agree that their organization is always looking for ways to make better use of the data they collect.1

66%

OF STATE AND LOCAL
GOVERNMENT LEADERS

indicate that acquisition and procurement is still challenging for them.1

While the Rewards Speak For Themselves

Serve Citizens
Better
Save Taxpayer
Dollars
Improve
Collaboration
Connect With Citizens
1 Source: “2016 Top Management Challenges for State & Local Government,” Government Business Council, October 2015

Let us know how we can help!

THE COMPETING PRIORITIES

In local governments there are limited resources and while the desire to build consensus is important, its also difficult.

Local Government Resources

CLOUD COMMUNICATIONS – THE RIGHT NEXT STEP

Cloud communications have the proven potential to lower costs & improve security for local governments.

Top Benefits of Cloud Services

64%
Secure Infrastructure
58%
Provide Cost Savings
45%
Unified Management Across Multiple Cloud Types and Base Providers
41%
Application Migration Services
39%
Flexibility to Move Between Cloud Types
19%
No Technology/Vendor Lock-in
Cloud Services Diagram
Security and Cost Savings Top the List of Cloud Services Benefits.2
Security and Support Diagram
Agencies Want Security, Technical Support, and Federal Experience from Cloud Vendors.3

Important Characteristics of Cloud Providers

86%
Offers a Highly Secure Platform
83%
Provides Access to Technical Customer Support
80%
Experience with Federal Government
77%
Provides Customized Solutions
71%
Cohesive Forward-thinking Cloud Strategy
63%
A Single Technology Provider That Can Fulfill All of My Cloud Computing Needs
63%
Flexible Portfolio That Offers a Blend of Cloud Services
2 & 3 Source: Market Connections Research

ANY MUNICIPAL ORGANIZATION CAN BENEFIT

Local Services Diagram

MODERNIZATION

Local governments, constrained by budget capital, often try to extend communication systems beyond their useful life. Cloud offers a cost effective way for municipality to modernize communication services without a massive, one-time, investment. Give government employees better access to communications so they can be more effective and responsive.

STREAMLINING

Avoid paying for the same thing twice (or ten times); leverage the cloud to create a single communication solution across your municipality. Eliminate separate PBXs in each building or department, each with a different service contract.  Make it easier for employees and constituents to reach the right department and the right person. Whether it’s voice video, instant messaging or collaboration rooms (video conf and screen share), it’s easy to connect and get more done.

FLEXIBILITY

The cloud services can rapidly be expanded or contracted. No need to pay a premium for future capacity or get stuck with capacity that is no longer required.  It can provide governments with more storage and compute power when needed, and scaled down when not needed. The impact: immediate cost savings.

COST REDUCTION

Why not spend less and get more? Municipalities can cut costs without giving up capabilities.

Cloud reduces costs by:

  • Lowering energy costs
  • Lowering the real cost
    of storage
  • Increasing employee
    productivity
  • Eliminating legacy hardware maintenance contracts

CLOUD COMMUNICATIONS BENEFITS

The following are examples of cloud communications benefits for local governments.

Leverage video collaboration for internal communications

Empower town council members and department leaders with
collaboration tools such as screen share

Allow citizens and constituents to self-select departments via visual online menu trees

Use face-to face conferencing for city council meetings and town planning sessions

Send community mass notifications leveraging robust messaging tools

Automation of  routine tasks such as permit request, inspections and code-violation reporting

Payment processing for local utilities, courts & Park registration

Web-Integration  via APIs and SDK’s for customizable solutions for third party applications or yours

Provide quick access to informational recordings for hours, and calendar announcements, leveraging voicemail

Let us know how we can help!